• 26A-CII, Gluberg-III Lahore, Pakistan
  • (92) 321 886-8489
  • info@manssols.com

Terms of service

IMPORTANT LEGAL NOTICE: PLEASE READ THESE TERMS OF SERVICE CAREFULLY.

THESE TERMS OF SERVICE GOVERN OUR AGREEMENT TO PROVIDE SERVICES TO YOU, AND YOUR SUBSEQUENT OPERATION OF YOUR ACCOUNT.

By signing up for and/or otherwise accessing any of the services or products provided by MANS Sols, you agree to be bound by all these Terms and Conditions. IT IS ESSENTIAL THAT YOU READ THESE TERMS PRIOR TO PURCHASING SERVICES WITH MANS SOLS. If you have any questions about these terms, please contact us.

Our business is continually evolving and as such we reserve the right to change our Terms and Conditions when necessary.

1. Definitions

1.1 "Agreement" means any agreement to which these terms & conditions are incorporated.

1.2 "MANS SOls" means Muhammad Akram Niazi Sons ( Solutions Providers ).

1.3 "Package" means a collection of Services.

1.4 "Pay As You Go" means MANS SOLS no minimum term commitment monthly payment option.

1.5 "Prices" means the Prices for the Services set out in order form or as otherwise notified to You.

1.6 "Services" means the Services to be provided by MANS SOLS.

1.7 "You/Your" means the person or company who purchases Services from MANS Sols.

2. Duration and Renewal of Services

2.1 Services for which payment is required on a monthly basis are available for fixed 12 month, 24 month or 36 month minimum contract periods. Unless specifically stated to the contrary in the details of the Service and/or Package You purchase, the minimum contract term on all Packages shall be 12 months.

3. Cancellations

3.1 When entering into a contract as a consumer (not in the course of conducting business) the Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013 ("the regulations) allow you to cancel the Contract at any time within 14 days, beginning on the day after you receive written confirmation of our acceptance of your order. However, by placing your order for the Services, you agree to us commencing supply of those Services before the 14 days cooling off period has expired. As a result, you will not have the right to cancel the Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013.

3.2 For the avoidance of doubt, any use of the Services and/or any Package in the course of conducting business shall give rise to you being a non-consumer and the provisions of this Agreement affecting the statutory consumer protection you would otherwise be afforded as a consumer shall not apply.

3.3 Unless specifically stated to the contrary in the details of the Service and/or Package You purchase, or agreed by MANS Sols in writing prior to purchase, Services are not available on a trial basis. It is Your responsibility to ensure that the Services you purchase are suitable for your technical requirements.

3.4 You are entitled to cancel the services by contacting MANS Sols' cancellation team no more than 30 days prior to the expiry of your minimum contract term , and no less than one working day prior to the next payment date of that service. Once MANS Sols accept your cancellation request you will be provided with written confirmation of cancellation requests will not be deemed to have been received and accepted until we have issued our written confirmation to you.

3.5 MANS Sols reserves the right to turminate and/or suspend Your Service at any time without notice if You breach these General Terms & Conditions and/or the Service Specific Terms & Conditions and/or our Acceptable Use Policy.

4. Refunds

4.1 Charges due on a pre-pay basis (together with account set-up fees, where applicable), are non-refundable.

4.2 In the event that MANS Sols cancels Your Service for reasons other than Your breach of contract, You will be entitled to a pro rata refund based upon the remaining period of Your current contract term.

4.3 If You contravene Your Agreement with MANS Sols, a refund will not be issued in the event of a cancellation.

4.4 Domain credits are non-refundable as they enable the purchase of domain names at discounted Prices, based on an up-front commitment.

4.5 Credit notes can only be used for payment (or partial payment) of Your Service, and are non-refundable.

4.6 Unused reseller funds on account will only be recoverable when the account is closed.

5. Payment

5.1 All Services and Packages must be paid for in advance in accordance with the specific provisions of that Service or Package. In signing up for a MANS Sols account You agree to commit to the contract for the fixed term. It is not possible to provide early payment and terminate the contract prior to the expiry of the fixed term.

5.2 Payment will be due on the basis of the Service and/or Package You have selected. If You have purchased "Pay as You go" Services or Packages then payment will be required monthly in advance. If You have purchased Services on a fixed 12 month, 24 month or 36 month basis then You will be required to pay on the payment plan You selected, paying in advance or by way of monthly installments in advance throughout the year.

5.3 You will be invoiced automatically for the next pre-paid period on the basis of your current payment plan at the expiry of the current pre-paid period unless You have cancelled the Services in accordance with clause 3.1. Payment of the Price will be taken via the payment method specified within the control panel and will be non-refundable. In cases of failed payment, the invoice will become due and payable toMANS Sols  in its entirety.

5.4 MANS Sols reserves the right to change the Prices and/or nature of its Services by giving You written notice of those changes. Notice of changes to Prices and/or Services will be given by e-mail to the e-mail address held in Your MANS Sols Account. If You have already purchased a particular Service then the change in the Price or nature of that Service will only become effective when the Service reaches the end of its current term. You will be charged the new Price when the Service is automatically renewed at the end of the current term.

5.5 MANS Sols reserves the right to terminate you service in case of non-payment without notice after 30 days of purchasing.

5.6 You warrant that You are authorised to make payment using the payment card or facility You disclose to MANS Sols. In the event that You are not the named card holder, You acknowledge that You and the party who is the named card holder both accept MANS Sols' Terms & Conditions and are jointly and severally liable for the payment of all Prices for which payment will be taken from the payment card. You will indemnify and hold MANS Sols harmless in the event that the cardholder or issuer declines any transaction for payments to MANS Sols, including all of MANS Sols costs in administering Your non-payment and obtaining payment of those Prices due.

5.7 MANS Sols reserves the right to terminate all Services without notice until payment is received in full and all outstanding debt is cleared. Any non-payment of a recurring invoice may be subject to administration charge. You are responsible for all money owed on the account from the time it was established until MANS Sols accepts Your cancellation request. You are responsible for any additional costs incurred by MANS Sols in the collection of outstanding debt.

5.8 You are required to have a valid email address and credit/debit card and/or 2 check co account registered to Your account at all times, failure to do so will result in automatic suspension of Your account. If You cancel Your credit/debit card and/or PayPal account for any reason You must immediately notify MANS Sols and provide details of a current valid payment card and/or 2 check co Account.

5.9 Payments processed by 2 Check co are subject to 2 check co's terms and conditions of Service, and MANS Sols makes no representations or warranties with respect to those Services.

5.10 No bills or invoices will be sent by regular mail. All invoices will be sent directly to You via email shortly after the purchase or automated renewal transaction is completed.

5.11 If You fail to pay all Prices due, MANS Sols reserves the right to interrupt, suspend or cancel the Services to You. Such interruption, suspension or cancellation does not relieve You from paying all contractually obligated invoices to MANS Sols.

5.12 Please refer to MANS Sols Service Specific Terms & Conditions including, but not limited to, the Domain Name terms of Service for Domain Name for specific payment policies.

5.13 Any unused Credit notes on Your Account will be taken in payment of Your Service. Where the value of the unused Credit note is less than the total payment due, the remainder of the balance will be taken from the current payment method on Your account.